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Reimbursement Guide

Lumper Fee Reimbursement Guide

How to get your lumper fees paid. Federal law protects you—learn the process, documentation required, and your legal rights.

Federal Law Protects You: 49 USC § 14103

Federal law prohibits forcing carriers to pay lumper fees without reimbursement

  • Carriers must be given the option to unload their own trucks
  • If not given option, shipper/receiver must pay lumper or reimburse carrier
  • Forcing payment without reimbursement is illegal
  • Applies to all freight except household goods

Lumper Fee Payment & Reimbursement Methods

Comcheck (Most Common)

Broker/dispatcher issues Comcheck Express Code before you arrive

Timing: Immediate - use code to pay lumpers directly

Pros:

  • No out-of-pocket cost
  • Instant payment
  • Most warehouses accept

Cons:

  • Need to request in advance
  • Some small fees may apply

EFS Check/Money Code

Similar to Comcheck - electronic payment code issued by dispatcher

Timing: Immediate - use at lumper service

Pros:

  • No out-of-pocket
  • Widely accepted
  • Fast funding

Cons:

  • Requires EFS relationship
  • Must request before arrival

Cash Advance

Factoring company or dispatcher provides cash advance for lumpers

Timing: Same day - deposited to your account or fuel card

Pros:

  • Flexible
  • Can handle unexpected lumper fees

Cons:

  • May have small fee
  • Requires factoring or dispatch service

Pay & Submit Receipt

Pay out of pocket, submit receipt for reimbursement with invoice

Timing: Reimbursed with load payment (30-45 days)

Pros:

  • No advance coordination needed

Cons:

  • Ties up your cash
  • Risk of non-payment
  • Slow reimbursement

Direct Billing

Warehouse bills shipper/receiver directly (rare)

Timing: No driver involvement

Pros:

  • No driver payment required

Cons:

  • Only at some facilities
  • Must be pre-arranged

Step-by-Step Reimbursement Process

1

Before the Load

Confirm lumper policy with dispatcher/broker. Ask: 'Is there a lumper? How will it be covered?'

Tip: Get it in writing on the rate confirmation.

2

Before Arrival

Request Comcheck or EFS code from your dispatcher at least 30 minutes before arrival.

Tip: Don't wait until you're at the facility - it causes delays.

3

At the Facility

Check in, get lumper amount quote, confirm Comcheck covers it, pay lumpers.

Tip: If amount exceeds Comcheck, call dispatcher immediately for additional code.

4

Get Documentation

Get itemized receipt from lumper service. Keep original, take photo backup.

Tip: Receipt should show: date, facility, services, amount, payment method.

5

If Paying Out of Pocket

Pay with card (creates record), keep receipt, note on BOL, invoice with paperwork.

Tip: Add lumper receipt to your invoice package. Reference rate con lumper terms.

6

Submit for Reimbursement

Include lumper receipt with delivery paperwork and invoice.

Tip: If reimbursement is delayed, follow up within 7 days. Reference 49 USC 14103.

Documentation Required for Reimbursement

Lumper Receipt

Required

Original receipt from lumper service showing amount paid, date, facility, and services

BOL with Lumper Notation

Required

Note the lumper fee amount on your Bill of Lading for your records

Facility Name & Address

Required

Complete delivery location information for reference

Photo of Receipt

Recommended

Backup photo in case original is lost - timestamped

Comcheck/EFS Confirmation

Recommended

If paid via Comcheck/EFS, save the confirmation number

If Reimbursement is Denied

  1. 1Reference the rate confirmation - Point to the lumper terms you agreed to before the load.
  2. 2Cite federal law - 49 USC § 14103 requires reimbursement if you weren't given option to unload yourself.
  3. 3Escalate to management - Ask to speak with billing supervisor or owner at the brokerage.
  4. 4File a complaint - FMCSA complaints can be filed online for violations of 49 USC § 14103.
  5. 5Consider the relationship - Document the issue and factor into future load decisions with this broker.

We Handle Your Lumper Fees

Our dispatch service includes Comcheck lumper coverage. No out-of-pocket costs, no chasing reimbursements. We handle it so you can focus on driving.