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Amazon Relay

Amazon Relay Requirements: Everything You Need

Getting approved for Amazon Relay requires meeting specific authority, insurance, equipment, and technology requirements. This guide covers every requirement in detail so you can prepare your application and get approved on the first attempt.

$1M

Min Auto Liability

Active DOT

Required

6+ Months

Preferred Authority Age

App Required

iOS or Android

OT

O Trucking Editorial Team

Trucking Industry Experts

Published: February 19, 2026Updated: February 19, 2026

Fact-Checked by O Trucking Dispatch Team

5+ years helping carriers meet Amazon Relay requirements

5+ Years Experience80+ Carriers ServedIndustry Data Verified

This article was written by the O Trucking editorial team with 9+ years of combined trucking industry experience. Learn more about us.

Authority Requirements

Active USDOT number — Must be in "Active" status on FMCSA SAFER. Deactivated or revoked DOT numbers are automatically rejected.

Active MC authority — For-hire property carrier authority in active status. Amazon typically prefers authority that is 6+ months old.

Clean FMCSA record — No Unsatisfactory safety rating. No active out-of-service orders. CSA scores within acceptable ranges.

Insurance Requirements

$1,000,000 commercial auto liability — This is higher than the FMCSA minimum of $750,000. Your policy must show at least $1M. Amazon is listed as an additional insured or certificate holder.

Cargo insurance — Minimum coverage varies but typically $100,000+. Certificate must be current and show appropriate coverage.

Workers compensation — Required where mandated by state law. Most states require workers comp for carriers with employees.

Insurance Is the #1 Rejection Reason

The most common reason for Relay application rejection is insurance that does not meet the $1M minimum. Many carriers have $750K policies (the FMCSA minimum) and need to increase coverage before Amazon will approve them. Contact your insurer before applying to ensure your policy meets the $1M threshold.

Equipment Requirements

Acceptable equipment — 53-ft dry van trailers, 24-26ft box trucks, and power-only (Amazon provides trailers). Equipment must be in safe, roadworthy condition.

Vehicle maintenance — All equipment must pass DOT inspection standards. Amazon facilities may refuse entry to visibly damaged or unsafe vehicles.

Technology Requirements

Smartphone with Amazon Relay app — Required for check-in, load management, and delivery confirmation. GPS and location services must be enabled.

ELD (if required) — CDL drivers operating CMVs must have an FMCSA-registered ELD for HOS compliance.

Documentation Needed

Insurance certificates (auto liability + cargo)

W-9 tax identification form

Banking information for ACH direct deposit

USDOT number and MC authority number

Common Rejection Issues

Insurance below $1M — The FMCSA minimum is $750K; Amazon requires $1M. Increase your policy before applying.

Authority too new — Amazon prefers 6+ months of operating history. New authority carriers may be waitlisted.

Mismatched company information — Your legal name on FMCSA must exactly match what you enter on the Relay application.

Get Your Insurance Certificate Updated First

Before starting the Relay application, call your insurer and request a certificate showing $1M auto liability with Amazon listed as certificate holder. Having this ready before you start saves days of back-and-forth during the application process.

How Our Team Helps

At O Trucking LLC, we help carriers prepare their documentation, verify they meet all requirements, and navigate the Relay application. We have guided dozens of carriers through the process and know the common pitfalls to avoid.

Need Help Meeting Relay Requirements?

Our team helps carriers prepare for Amazon Relay — from insurance adjustments to documentation preparation. We make sure you get approved on the first try.

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