How to Sign Up for Amazon Relay: Step-by-Step
Amazon Relay offers carriers direct Amazon freight with no broker fees and fast payment. Getting approved requires meeting specific requirements and completing a multi-step application. This guide walks through every step from preparation to booking your first load.
5 Steps
Application Process
1-2 Weeks
Typical Approval Time
$0
Application Cost
$1M+
Insurance Required
O Trucking Editorial Team
Trucking Industry Experts
Fact-Checked by O Trucking Dispatch Team
5+ years helping carriers navigate Amazon Relay onboarding
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This article was written by the O Trucking editorial team with 9+ years of combined trucking industry experience. Learn more about us.
O TruckingHow to Sign Up for Amazon Relay: Step-by-Step (2026)
Before You Start: Requirements Checklist
Gather these before beginning the application:
Active USDOT number — Must show active status on FMCSA SAFER.
Active MC authority — Preferably 6+ months old (new authority may face restrictions).
$1 million auto liability insurance — Certificate of insurance showing $1M minimum. Higher than FMCSA's $750K minimum.
Cargo insurance — Certificate showing cargo coverage (typically $100K+ required).
W-9 form — Completed and signed tax identification form.
Bank account info — For direct deposit payment setup (ACH).
Smartphone — iOS or Android for the Amazon Relay app (required for operations).
For the full requirements breakdown, see our Amazon Relay requirements guide.
Step 1: Create Your Account
Go to relay.amazon.com and click the carrier signup button. Enter your USDOT number — Amazon pulls your company details from FMCSA records. Create your login credentials (email and password) and verify your email address.
Step 2: Submit Documentation
Upload or enter the following in the Relay portal:
Insurance certificates (auto liability + cargo)
W-9 tax identification form
Bank account information for ACH payments
Equipment details (truck type, trailer type, quantity)
Service area preferences (regions where you want loads)
Step 3: Download the Amazon Relay App
Download the Amazon Relay app from the App Store (iOS) or Google Play (Android). The app is required for all Relay operations — check-in at facilities, load management, documentation, and delivery confirmation all happen through the app. Log in with your Relay account credentials.
Step 4: Wait for Approval
Amazon reviews your application, verifies your authority and insurance, and approves or denies your account. Typical processing time is 1-2 weeks. During this period, Amazon may request additional documentation or clarification. Check your email and Relay portal regularly for updates.
Common Reasons for Delayed Approval
Step 5: Book Your First Load
Once approved, open the Relay app and browse available loads in your area. For your first load, choose a shorter, simpler route to get comfortable with Amazon's facility procedures and check-in process. Arrive early, follow all facility instructions, and prioritize on-time performance — your first loads establish your performance score.
Protect Your Performance Score from Day One
How Our Team Helps with Relay Signup
At O Trucking LLC, we help carriers navigate the Amazon Relay signup process — from ensuring their documentation meets Amazon's requirements to advising on the best initial load selections. We also help carriers build a freight strategy that combines Relay with spot market loads for maximum earnings.
Need Help Getting on Amazon Relay?
Our team guides carriers through the Relay signup process and helps build a freight strategy combining Amazon loads with spot market freight.