How to Bill Accessorial Charges: Step-by-Step Guide
Accessorial charges — detention, layover, lumper fees, and more — can add hundreds of dollars to every load. But only if you know how to document them, invoice correctly, and follow up when brokers push back. This guide walks you through the entire billing process from rate confirmation to payment.
6 Steps
Billing Process
24-48 hrs
Invoice Deadline
In Writing
On Rate Con or It Does Not Count
$75,000
Broker Bond for Claims
O Trucking Editorial Team
Trucking Industry Experts
Fact-Checked by O Trucking Billing and Invoicing Team
5+ years handling accessorial charge invoicing and dispute resolution for owner-operators
Sources:
This article was written by the O Trucking editorial team with 9+ years of combined trucking industry experience. Learn more about us.
O TruckingHow to Bill Accessorial Charges: Step-by-Step Guide
Common Accessorial Charges You Can Bill For
Before you can bill for accessorial charges, you need to know what qualifies. Here are the most common charges owner-operators encounter, along with typical rates and what documentation you will need.
| Charge | Typical Rate | Trigger | Key Documentation |
|---|---|---|---|
| Detention | $50-$100/hour | After 2 hours free time | Timestamps, facility sign-in, ELD, broker texts |
| Layover | $150-$350/day | After 24 hours from appointment | Arrival time, broker communication, ELD, closure evidence |
| Lumper Fee | $150-$500 per service | Required by receiver | Lumper receipt, payment receipt, broker pre-approval |
| TONU (Truck Order Not Used) | $150-$400 flat | Load canceled after dispatch | Rate con, broker cancellation text, drive time/fuel costs |
| Driver Assist/Unload | $50-$200 flat | Driver required to help load/unload | Rate con terms, photos, time spent |
| Fuel Surcharge | Varies by DOE index | Per rate confirmation formula | Rate con formula, DOE fuel price, mileage |
6 Steps to Bill Accessorial Charges
Negotiate Accessorial Rates Before Accepting the Load
Before you agree to haul any load, ask the broker about accessorial charge policies. Get specific dollar amounts for detention, layover, lumper fees, truck order not used (TONU), and any other potential charges. These rates and conditions must appear on the rate confirmation before you sign it.
Key Points:
- Ask about detention, layover, lumper, and TONU rates
- Get specific dollar amounts, not vague promises
- Confirm free time and trigger conditions
- Do not sign the rate con until terms are written
Verify Accessorial Terms on Your Rate Confirmation
Read the rate confirmation carefully. Look for the exact language covering each accessorial charge: the rate, when it starts, the maximum amount, and who is responsible for payment. If the accessorial terms are missing, unclear, or differ from what was discussed, contact the broker immediately and get it corrected before pickup.
Key Points:
- Read the entire rate confirmation before signing
- Confirm each accessorial rate matches what was negotiated
- Check for caps, limits, or exclusions
- Request corrections before pickup, not after
Document Everything in Real Time
When an accessorial charge event occurs — detention wait, layover, lumper service, or any other extra charge — start documenting immediately. Take timestamped photos, get facility signatures, save receipts, and notify your broker via text or email. Real-time documentation is critical because it creates an undeniable paper trail.
Key Points:
- Take timestamped photos at arrival and departure
- Get facility sign-in/out times with signatures
- Save all receipts (especially lumper receipts)
- Text or email the broker at each milestone
Notify the Broker as Events Happen
Do not wait until after delivery to tell the broker about accessorial charges. Notify them in real time via text or email (not just phone calls — you need a written record). When detention starts, text the broker. When a lumper is required, text the broker the amount. When you learn of a layover, notify them immediately.
Key Points:
- Text/email at free time expiration (detention)
- Notify immediately when lumper is required
- Communicate layover as soon as you learn of the delay
- Always use written communication, not just phone
Create a Clear, Itemized Invoice
Build your invoice within 24-48 hours of delivery. List each accessorial charge as a separate line item with the rate, the time or amount, and the total. Attach all supporting documentation: rate confirmation excerpt showing the agreed terms, timestamped photos, facility sign-in sheets, lumper receipts, and broker communications.
Key Points:
- Submit within 24-48 hours of delivery
- One line item per accessorial charge
- Show the math: rate x hours/days = total
- Attach all documentation as proof
Follow Up and Escalate if Needed
If the broker does not pay your accessorial charges within the agreed payment terms, follow up immediately. Start with a polite email referencing the rate confirmation and your documentation. If they refuse, escalate: file a claim with the broker's surety bond, report to FMCSA, or use a collections service. Do not let unpaid accessorials slide.
Key Points:
- Follow up at 30 days if unpaid
- Reference the signed rate confirmation
- File a surety bond claim if broker refuses to pay
- Report persistent non-payment to FMCSA
Use a Template Invoice
Sample Accessorial Charges Invoice
INVOICE - Accessorial Charges
Invoice #: ACC-2026-0142
Your Company Name
MC# / DOT#
Load #: LD-45892
Rate Con Ref: RC-2026-7834
Pickup: 02/20/2026
Delivery: 02/21/2026
Broker: ABC Freight
Shipper: XYZ Distribution
| Charge | Rate | Qty | Amount |
|---|---|---|---|
| Detention (after 2hr free time) | $65.00/hr | 3 hours | $195.00 |
| Lumper fee at delivery | Actual cost | 1 service | $275.00 |
| Total Accessorial Charges: | $470.00 | ||
Attached Documentation:
- 1. Rate confirmation with accessorial terms highlighted
- 2. Timestamped arrival/departure photos (detention)
- 3. Facility check-in sheet signed by dock worker
- 4. Lumper receipt #LMP-8834 ($275.00)
- 5. Text message log with broker confirming lumper approval
Common Billing Mistakes (and How to Avoid Them)
Mistake: Not getting accessorials on the rate confirmation
Consequence: Broker has no contractual obligation to pay. You lose.
Fix: Always negotiate and confirm accessorial terms in writing before pickup.
Mistake: Waiting too long to invoice
Consequence: Broker claims they cannot verify the charges. Payment denied or reduced.
Fix: Invoice within 24-48 hours with full documentation.
Mistake: Only notifying broker by phone call
Consequence: No written proof you reported the event. Broker denies knowledge.
Fix: Always follow up phone calls with a text or email confirmation.
Mistake: Missing or incomplete documentation
Consequence: Broker disputes the amount or denies the charge entirely.
Fix: Take photos, get signatures, save receipts — document everything in real time.
Mistake: Accepting a lump sum instead of itemized payment
Consequence: You lose visibility into what was actually paid and may be shortchanged.
Fix: Always submit and request payment for each charge as a separate line item.
The Golden Rule of Accessorial Billing
Getting Brokers to Pay: Escalation Path
Most brokers will pay accessorial charges when presented with proper documentation and a signed rate confirmation. But when they do not, here is how to escalate.
Friendly Reminder (Day 1-7)
Send an email with your invoice and documentation attached. Reference the rate confirmation by number. Professional and factual — give them a chance to process it.
Formal Demand (Day 7-30)
Send a formal demand letter stating the amount owed, the rate confirmation terms, and a deadline for payment. Mention that you will pursue further action if unpaid.
Surety Bond Claim (Day 30+)
All FMCSA-licensed brokers must carry a $75,000 surety bond. File a claim against the bond with documentation. This gets their attention fast.
FMCSA Complaint and Legal Action (Day 60+)
File a complaint with FMCSA. For significant amounts, consider small claims court or a trucking-specific collections agency. Document everything for your case.
Protect Your Cash Flow
We Handle Accessorial Billing for You
Our dispatch team negotiates accessorial charges into every rate confirmation, documents every event in real time, and invoices promptly — so you get paid for every minute of detention, every day of layover, and every lumper fee. Stop leaving money on the table.